Terms and Conditions

Welcome to LovedbyVee.
Based in Murray Bridge, South Australia, LovedbyVee is a small home business run by Me a mother of two, Karlee.
All items are custom made and made on site by me, because of this please allow up to 14 business days from ordering for your order to be sent out.
Items can be picked up by appointment from Murray Bridge or can be posted Australia Wide.
Items can be personalised and customised to your needs, please contact me for custom orders at lovedbyvee@gmail.com

Products
LovedbyVee’s product will come with instructions, please ensure to take care of your handmade items, wash clothing and Vinyl applied items inside out on a cold wash. Do not dry clean on iron onto vinyl. Be sure to stick to the instructions to enable your products to retain their quality and life.

Shipping
Postage and handling is set out in accordance with the times and prices of
Australia Post.
Please allow 4-7 days for shipping, if express postage is needed please contact lovedbyvee@gmail.com.
In the unfortunate event of missing/lost/damaged parcels. LovedbyVee does not take any responsibility and all inquiries need to be made with Australia Post. Although please feel free tocontact me to assist with this process and support you as best I can .

Refunds
No refunds will be given for change of mind/sizing. please email lovedbyvee@gmail.com for refunds due to faulty products within 14 days.
Please be sure to select correct sizes and to note measurements as no refunds will be given due to not checking.

Cancellations
Due to the nature of the business and personalised/custom items please choose carefully, as cancellations may not be able to be adhered. If items have not yet been made and there needs to be a cancellation a 15% restocking fee will occur.
LovedbyVee reserves the right to cancel orders where coupons have been added and are not applicable. Coupons can not be used on clearance items and are strictly for the use of the given customer. In the event that an item is out of stock and website error has occurred, orders will be cancelled and fully refunded.

Styles and Variations
All items are handmade which often means that they can not be made 100% as others that you see on the site, LovedbyVee will endeavour to create your order as true to photos but please note slight variations in styles and colours may occur.

Yours Sincerely,

Karlee Burton
Manager/Owner
LovedbyVee